Care Coordinator Training Program

Description

This program delivers 63 hours of comprehensive training on the core skills and competencies that are critical for the care coordinator role in today’s new models of care. Topics are presented in a series of nine bi- weekly, full day class room sessions. By going beyond the traditional lecture-based learning, this program strengthens students’ critical thinking skills by engaging them in rich discussion, individual exercises and group activities. Upon completion of this program, participants will be prepared to be strong, productive members of healthcare teams that provide coordinated, patient-centered care.

Audience

BPHC Care Coordinator Staff, Depression Care Managers, Nurse Care Management Supervisors*

Topics

• Intro to New Models of Care and Person-Centered Care
• Care Coordination and the Social Determinants of Health
• Person-centered Assessments and care planning
• Best Practices for Conducting Assessments
• Care Planning
• Integrating Care Managers into Current Practices
• Interdisciplinary Teams
• Working as part of a team, warm handoffs, understanding team dynamics, and how to be effective in team
• Chronic Conditions
• Values, Bias, Stigma and Health Confidence
• Cultural Competence and Cultural Humility
• Trauma-Informed Care
• Health Literacy, Communication, and Education
• Educational Materials
• Community Resources
• Health Information Technology
• Quality Improvement (QI)
• Transitions of Care and Closed Loop Referrals
• Medication Management
• Ethics & Professional Boundaries
• Working with Mentally Ill and Substance Abusing Populations
• Motivational Interviewing
• Nurse Supervisory Training (only for Nurse Care Management Supervisors)*

Topics Presented by:

Primary Care Development Corporation

(PCDC)

Founded in 1993, PCDC is a nonprofit organization dedicated to expanding and trans- forming primary care in underserved communities to improve health outcomes, lower costs and reduce disparities.

Center for Excellence in Cultural Compe- tency, NYS Psychiatric Institute

Since 2007, the center has served as a leader in removing cultural and linguistic barriers in mental health care in New York State.

National Council for Behavioral Health National Council for Behavioral Health is the unifying voice of America’s community mental health and addictions treatment organizations.

Training Dates:

7/13/16 – 11/2/16

Biweekly Wednesdays

9:00 AM—5:00 PM

Location:

CUNY on the Concourse

2501 Grand Concourse, 3rd FL Bronx, NY 10468

Registration Contact:

Venus Goulbourne, Project Manager Bronx Partners for Healthy Communities vgoulbourne@sbhny.org

718-960-5045

www.bronxphc.org