Patient Activation Measures, Coaching for Activation, and Low-/Non-Utilizer Program

This course consists of a pre-recorded webinar which offers provides an overview of the following primary care programs for Millennium DSRIP partners:

  • Patient Activation Measures (PAM)
  • Coaching for Activation (CfA)
  • Low/Non-Utilizer Program
  • Customer Satisfaction

In addition, Dr. Kenyani Davis, Millennium Collaborative Care Assistant Medical Director, provides a physician’s perspective on these programs. Kristy Lauer (Chautauqua Center) also presents a case study.

Additional materials:

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