Cultural Competency 101
Cultural competence is defined as the ability of providers and organizations to effectively deliver health care services that meet the social, cultural, and linguistic needs of patients. A culturally competent healthcare system can help improve health outcomes and quality of care, and can contribute to the elimination of racial and ethnic health disparities. The lessons within this course provide real-world examples and strategies to bring awareness to this topic in the healthcare workforce.
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- To ensure that the workforce has up-to-date information regarding cultural competency
- To instruct healthcare providers on best-practices in dealing with culturally sensitive issues
- To set expectations and standards in navigating culturally sensitive issues with minorities
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