An Introduction to Cultural Competency and Health Literacy

DemonstrateĀ an understanding of the important role cultural diversity and health literacy play in delivering services that are responsive to the cultures, language, and literacy needs of an increasingly diverse patient population.

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15 thoughts on “An Introduction to Cultural Competency and Health Literacy

  • Posted September 10, 2017 at 10:12 am

    It was a well done video with some good basic definitions of different terms. As it was geared more for a medical facility I felt it could have used more, other “real world” examples to better fit our workforce.


  • Posted September 11, 2017 at 11:01 am

    this course was a good reminder to all of us that in today’s society there are various other factors to healthcare.

  • Posted September 12, 2017 at 11:39 am

    Very Well Done!


  • Posted September 12, 2017 at 1:18 pm

    Because of the diverse population of people. People have different backgrounds, cultures, values, ethics, socioeconomics, literacy and language; you can not take the same approach with everyone. We have to be aware and identify ways to assist a participant/patient/client in health care, because of different language, cultures, values etc. What works for one may not work for the other.

  • Posted November 17, 2017 at 11:02 pm

    very nicely done

  • Posted February 1, 2018 at 12:49 pm

    Well done–video elicits interesting discussions.


  • Posted May 3, 2018 at 9:02 pm

    Video was great!. Can’t wait until my staff reviews and learns from this video and gets some good ideas to put to good use while dealing with patients that have barriers with language and cultural differences.

  • Posted May 15, 2018 at 9:28 am

    Very informative

  • Posted May 24, 2018 at 8:56 am

    This is something we should all strive for as humans, being aware and understanding of people other than those who are like us. Everyone deserves not only good medical treatment as stated in this course, but to have a life free from ignorance and stereotypes.


  • Posted June 5, 2018 at 12:15 am

    Great course! Very well done!!

  • Posted June 11, 2018 at 9:01 pm

    Culture differences are real. They should be respected even if you do not agree with the way another cultures does things.

  • Posted June 18, 2018 at 12:29 pm

    This video was very well done, I enjoyed it. It makes you aware of the importance of practicing good customer service to all ethnic groups and cultures, and people who different than yourself. By treating people with respect, empathy, and love in your heart and not being bias makes for much better interactions and thus creating rewarding experiences in your life and job.

  • Posted June 29, 2018 at 4:16 am

    The course was well done, quick and to the point.

  • Posted June 29, 2018 at 10:04 am

    Relayed the understanding that culture is more than race and ethnicity


  • Posted August 23, 2018 at 3:08 pm

    Excellent overview of subject matter and nice reminder to slow down, be sensitive and communicate effectively.

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